Virtual Appointment Now Available. Processing of Orders is Not Affected by COVID-19 ECQ.

Returns and Refunds

We stand behind every item we sell and want you to be truly delighted with your purchase. If the product you receive is not as described, you may return it in its original, unworn condition within 15 days, for a full refund or exchange.

Contact our Customer Service team if you would like to return an order and we will assist you on the procedure.

Returned merchandise must be undamaged and in "new and unused condition" to be deemed acceptable for refund or exchange. Items showing obvious signs of wear or alteration by a jeweler other than Lucce will not be accepted.