Frequently Asked Questions (FAQs)

lucce engagement rings faqs

At Lucce, we understand that choosing the perfect engagement ring or wedding band is a significant decision. You likely have many questions, and we're here to answer them.

Crafting the Perfect Ring

What is the setting price?

The setting price refers to the cost of the metalwork that holds your diamond or gemstone in place. This price can vary depending on the complexity of the design, the metal used like platinum or gold, and the amount of detailing involved. It also includes the ring's brilliant accent stones (e.g., halo accents, pavé gemstones, and side stones for three-stone rings). It does not include, however, the price of the center stone you will be choosing. 

How Long is the Lead Time for Crafting?

Our crafting lead time typically takes 5-6 weeks for Lucce Original designer pieces. However, we understand that sometimes love stories have tight timelines! We offer a beautiful selection of Ready to Ship rings that are available for immediate purchase or same-day delivery.

Can You Resize My Ring?

Absolutely! Resizing your ring will depend on the intricacy of its design. In general, we can resize your gold or platinum ring 1-2 sizes larger or smaller. Yes you read it right, we can also resize platinum rings, thanks to our expert craftsmen.

Do Your Engagement Rings Come With Certifications?

All our lab-grown diamonds come with a grading report from a reputable gemological laboratory like the International Gemological Institute (IGI) or Gemological Institute of America (GIA), ensuring their authenticity and quality. Meanwhile, our moissanite pieces come with Full Certification of Authenticity and Lifetime Warranty from Charles and Colvard (USA) or Moissanite International (Australia).

lucce engagement rings faqs

Fiore Lab Diamond with a Lavish™ 1.02ct E VVS2

Finding Us

Where is Your Flagship Showroom Located?

Visit us at our new showroom located inside Ayala Malls Vertis North. Walk-ins are welcome, however, we highly encourage to set an appointment so that we can take better care of your needs and interests in advance.

Can I Schedule a Private Appointment?

In the meantime, for a private and personalized experience, we also offer consultations by appointment at our Capitol Hills location. Set an appointment today.

Placing Your Order & Payment

How Do I Place an Order?

You can place an order for all Lucce designed pieces directly on our website. Purchase can also be made during your visit in our showroom.

What are Your Payment Methods?

We accept secure payments through credit card, debit card, bank transfer, PayPal, cash. We also offer flexible financing options to suit your budget. Learn more about our payment options.

Delivery & Service

What are Your Shipping and Delivery Options?

We offer secure and insured shipping nationwide in the Philippines and worldwide. You may also opt to pick-up your Lucce piece by scheduling an appointment to our showroom.

Do You Offer Warranties and Lifetime Services?

We stand behind the quality of our craftsmanship. Our rings come with a limited lifetime warranty against manufacturing defects. Additionally, we offer complimentary cleaning and check-up services for your Lucce Rings engagement ring, wedding band, and fine jewelry. Learn more about our Lifetime of Service commitment.

lucce engagement rings faqs

Ellia Lab Diamond with a Lavish™ 1.02ct E VVS2 Round Cut

Crafting Your Dream Ring

Do You Craft Custom Pieces?

Yes! We specialize in creating custom engagement rings and wedding bands that reflect your unique style and love story. We work with a variety of materials, including lab-grown diamonds, moissanite, and lab-grown colored gemstones to turn your vision into reality.

What are Lab-Grown Diamonds?

Lab-grown diamonds are real diamonds with the same physical and chemical properties as mined diamonds. However, they are created in a controlled laboratory environment, making them a more ethical and sustainable alternative for the lifetime symbol of your love.

What is Moissanite?

Moissanite is a beautiful and brilliant gemstone with a higher refractive index than diamonds, creating a unique fire and sparkle. It offers a one-of-a-kind and eco-brilliant alternative to your engagement ring's center stone. It is originally from meteorites.

What's the Difference Between Earth-Mined and Lab-Grown Diamonds?

Both lab-grown and earth-mined diamonds are real diamonds. However, lab-grown diamonds have a lower environmental impact and are often more economical, allowing to you to obtain the perfect symbol of your love that is pure, honest, and breathtakingly brilliant.

How Do Your Gemstones Differ From Others?

The Lucce Lavish™ line of lab-grown diamonds is a handpicked selection of only the finest IGI- and GIA-Certified Lab Diamonds with the representation of your love in mind. This scrutiny applies as well to our Rosé™ pink lab diamond and Sunburst™ yellow lab diamond lines.

Meanwhile, our moissanite gemstones are sourced only from the world's best: Charles & Colvard (USA)'s Forever ONE and Moissanite International's (AUS) SUPERNOVA Moissanite.

I have a loose gemstone. Can you craft a ring with it for me?

Our Lucce Original and custom pieces are exclusively sourced and crafted in-house—including our gemstones. With our Lifetime of Service commitment, we want to be accountable with the quality of all materials that we use.

We also want to ensure that all Lucce-crafted pieces are ethically sourced from every single component, allowing you a lifetime symbol of love that is 100% without compromise.

Do you sell loose gemstones?

All our gemstones are handpicked exclusively for Lucce designs and pieces.

Understanding Precious Metals

What's the Difference Between 14k Gold, 18k Gold, and Platinum?

Both 14k and 18k gold are beautiful and durable metals used in jewelry. The difference lies in the gold content. 18k gold has a higher percentage of pure gold (75%) compared to 14k gold (58.5%). 18k gold's purity level makes it more suitable to those with skin sensitivities.

On the other hand, platinum is a naturally white precious metal known for its exceptional strength and durability. It's a popular choice for engagement rings due to its ability to hold diamonds securely and resist scratches.

Are Your Pieces pawnable?

In the Philippines, both gold and platinum rings can be pawned. The pawn value will depend on the weight and purity of the metal. Lucce Rings' handpicked line with only the best quality gemstones is better at holding value than low-quality gemstones.


We hope this comprehensive FAQ has answered your questions about Lucce Rings. If you have any further inquiries, please don't hesitate to contact us. Our jewellery experts are always happy to assist you.